Shipping policy
At EagleShine Lighting, we are committed to delivering our superior lighting solutions efficiently and reliably across the United States. Below, you will find detailed information about our shipping procedures and policies.
Shipping Options
We offer various shipping options to meet your needs:
| Service | Delivery Schedule | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders over $50 |
| Expedited Shipping | 2-3 business days | $15.95 |
| Next Day Shipping | 1 business day | $29.95 |
Processing Time
- Orders are processed within 24 hours of receipt. Orders placed on weekends or holidays will be processed the next business day.
Shipping Areas
- We ship to all 50 states; however, delivery times might vary for Alaska, Hawaii, and U.S. Territories.
Freight Shipping
- Larger orders such as bulk purchases for industrial or commercial setups may require freight shipping:
- Contact Customer Service: For any questions regarding your order or shipping options, please contact our customer support team at info@eagleshinelighting.com. We are here to assist you from Monday to Friday, 9 AM to 5 PM Eastern Time.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package via our carrier’s website.
Special Considerations
- Certain items due to size, weight, or vendor constraints may have special shipping terms which will be noted on the product page.
Delivery to PO Boxes
- We do not deliver to PO Boxes due to size and security restrictions.
Weather Delays
- Occasionally, severe weather can cause shipping delays. We appreciate your patience during these times as we work to safely deliver your order as soon as possible.
Contact Us
For any questions regarding your order or shipping options, please contact our customer support team. We are here to assist you from Monday to Friday, 9 AM to 5 PM Eastern Time.